Calandra Williams

KaySym Professional SAP Services provides expert evaluations, case management, and counseling for individuals requiring substance abuse assessments and return-to-duty services under Department of Transportation (DOT) regulations. Serving the Greater Cleveland area, including Independence, Bedford Heights, and Westlake, KaySym specializes in helping employees who have violated DOT drug and alcohol rules successfully navigate the return-to-work process. Their certified Substance Abuse Professional (SAP) conducts comprehensive evaluations to determine the extent of chemical use and recommends appropriate treatment or education programs tailored to each client’s needs.

KaySym offers a complete continuum of care, including clinical assessments, diagnostic evaluations, ASAM level-of-care determinations, referrals, and case management to ensure full compliance with DOT standards. They also manage follow-up testing plans and communicate with employers to confirm successful completion of treatment requirements. Services extend across multiple DOT operating administrations such as FMCSA, FAA, FRA, FTA, and PHMSA, ensuring clients meet all federal regulations before returning to safety-sensitive duties.

In addition to substance abuse evaluations, KaySym emphasizes the importance of behavioral awareness and emotional regulation skills that support long-term recovery and relapse prevention—valuable tools for individuals addressing anger, stress, or impulsive behaviors related to substance use. All evaluations, including follow-ups, are currently offered through secure Telehealth appointments, ensuring accessibility and confidentiality. With a commitment to professional integrity and client success, KaySym Professional SAP Services helps individuals regain stability, meet compliance requirements, and return to work stronger and more focused.